FAQ: Commercial Vehicle Service and Recalls
Do you offer priority scheduling for commercial clients?
Yes. As a Commercial Vehicle Center, we support First-Bay-Open style scheduling for qualified fleet accounts, with extended hours and expedited write-up to minimize downtime.
Can you handle Ford recalls for multiple vehicles at once?
We manage batch recall appointments, pre-stage parts when required, and group similar VINs to move units through efficiently. This lets you rotate vehicles without sidelining your entire fleet.
Are remote updates available to shorten shop time?
When a recall or TSB includes over-the-air or remote-capable updates, we leverage that capability to reduce the time a vehicle spends in a bay. If a physical repair is needed, we plan the visit around parts and technician availability.
What mobile services are available?
Mobile coverage typically includes select inspections, minor electrical repairs, battery replacement, lighting issues, and certain software updates. Larger mechanical or lift-required work is completed in-shop for safety and quality control.
How does Ford Fleet Care help with billing?
Ford Fleet Care consolidates authorized service and parts charges into a single monthly invoice, simplifies approvals, and speeds drop-off and pickup. It also centralizes maintenance records for better fleet reporting.
Do you support diesel-specific diagnostics?
Yes. We perform Power Stroke fuel system testing, aftertreatment health checks, DEF quality verification, and regen strategy diagnostics tailored to commercial duty cycles.
Can you service buses and RVs?
Our large-bay facility, heavy-duty lifts, and long runways accommodate many shuttle, bus, and RV configurations. We confirm fitment at scheduling to ensure proper bay assignment.
Commercial operations need service partners who move at the pace of business. We use priority scheduling, First-Bay-Open access for qualifying fleets, and extended hours to reduce wait times. For recalls, we plan in batches—grouping similar repairs, validating VIN eligibility in advance, and staging parts and tooling—so you can cycle units through with fewer trips. Remote-capable updates are applied when available to keep shop visits short, and Ford Pickup & Delivery and mobile options help keep drivers focused on customers while we manage the repair.
The onboarding process is simple. We document your fleet roster, VINs, and upfit configurations; confirm Ford Fleet Care preferences; and establish PM intervals based on your routes, idle time, and load profiles. With clear points of contact and pre-authorization limits, approvals are fast and predictable. Throughout the relationship, you receive consistent inspection results, photos where helpful, and recommendations targeted to prevent unexpected failures—whether that’s replacing a marginal alternator before it strands a refrigerated van or scheduling a proactive DEF heater service ahead of freezing temperatures.
If your business operates near Hartland, MI and you are ready to streamline heavy-duty repair, diesel diagnostics, upfit support, and recalls-at-scale in one place, our commercial service team is ready to help. From Super Duty trucks and high-roof Transit vans to buses, RVs, and specialized bodies, we have the bays, lifts, and expertise to move work forward. Contact our commercial advisors to set up fleet onboarding, enable Ford Fleet Care billing, and put a priority plan in place. Lasco Ford is committed to keeping your vehicles earning, your teams moving, and your schedule on track.